Refund & Cancellation Policy

Returns We do not provide return & refund policy, however if the order is cancelled within a day's time subject to product not dispatched we will refund your payments. Refund will be processed through same mode within 10 working days Elica makes best possible efforts to provide quality products and services. All models undergo quality checks and required tests to ensure: efficiency, electrical safety & reliability. Refunds Once we receive your email on care@krishnayan.com for cancellation and refund, we will scrutinize and evaluate the transaction. After approval refund will initiate. Refund amount is calculated by deducting 20% (Internet payment charges) from your original payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies. Refunds will be issue to the same payment method which were used at the time of purchase. Payment Method Refund Method Refund Time-frame Credit Card/ Debit Card Credit Card/ Debit Card 8-10 business days Net Banking Net Banking Account (Credited to Bank Account) 8-10 business days If the standard time-frame as mentioned above has passed and you have still not received the refund, please contact your credit or debit card issuer or your bank for more information. If you have any questions about our Returns and Refunds Policy, please contact us: By email: care@krishnayan.com